Beyond Glasses — Support
Last updated: September 27, 2026
Beyond Glasses is an offline wellness and education app for outdoor time, screen breaks, and a personal eye-care notebook.
Get in touch
Email support@sunlitgamestudio.com. Include your iPhone model, iOS version, app version, and a short description of what happened. If a screenshot helps, hide any personal details before sending it.
Please do not send prescription details, health information, or a notebook export unless it is needed for your question and you are comfortable sharing it. We cannot see your local notebook.
Reminders are not arriving
Check that reminders are enabled in Beyond Glasses and that its notification permission is allowed in iOS Settings. Your iPhone’s Focus, notification settings, and scheduled summary can affect when you see a reminder. Reminders are optional and are scheduled on your device.
Exporting or deleting your notebook
Open Me and choose “Export my notebook (JSON)” to save or share a copy through iOS. Keep the file somewhere private: it can contain exam entries and notes.
Choose “Delete all data” in Me to clear local records, settings, and queued reminders. This does not remove files you exported or copies in device backups. There is no account or server copy we can use to restore deleted records.
Your view photographs
The landscape photographs are included with the app and work offline. You do not need to grant access to your photo library to use them.
About eye-care questions
Beyond Glasses is a wellness and education app, not a medical device. It does not diagnose conditions or replace eye exams. For questions about your vision or treatment, contact a qualified eye-care professional.