Old Feelings · Support

Old Feelings — Support

Find help with sign-in, saved check-ins, and iCloud sync. Open Patterns → Settings to see your current storage status and choices.

Contact us

Email support@sunlitgamestudio.com. Include your device model, operating system and app versions, and what you were doing when the problem happened. Please leave private reflections out of your message and screenshots unless you choose to share them. We receive the address and contents of any email you send so we can reply.

Saved data and iCloud

What does the storage status mean?

“Saved on this device” means this launch is using local storage. “iCloud sync enabled” means iCloud storage is configured; it does not confirm every entry has finished uploading. “Applies next time Old Feelings opens” means your new choice is pending until you relaunch the app.

How do I find my check-ins on another device?

Check that both devices use the same iCloud account in device Settings, then open Old Feelings on each device with iCloud sync enabled. Sync can take time, especially after an offline change. Sign in with Apple identifies your app session but does not by itself restore entries saved only on a device. Keep the original device and its entries until you can see the expected history on the second device.

What happens if I turn off iCloud or sign out?

Turning off iCloud stops future sync after the next launch; copies already in iCloud remain. Signing out clears this device’s saved app sign-in but keeps your entries. If you change iCloud accounts, earlier entries stay associated with their original store and are not automatically copied to the new account.

Can I delete a check-in?

Yes. Use the app’s delete control. With iCloud sync enabled, deletion reaches other devices using the same iCloud data when sync completes. An offline deletion waits for connectivity.

If something goes wrong

If Old Feelings says it could not open saved data, choose Try Again. The app keeps the store while it retries. If an entry or change has not arrived on another device, check the iCloud account, connection, and storage status on both devices, then allow more time for sync. Contact us if it still does not appear.

Privacy

Read the Old Feelings Privacy Policy for details about sign-in and storage.